The following are the terms and conditions applicable to access to and/or use of London Tickets web-site (the 'Site'). By gaining access to and/or using the Site, you agree to comply with these terms and conditions and all applicable laws, rules and regulations. We reserve the right to change these terms and conditions from time to time by posting the new version on the Site, so please check this page of the Site regularly.
London Tickets is owned and run by West End Theatre Bookings Ltd.
The information and materials on the Site ('Information') are provided for the personal use of customers or potential customers of London Tickets ('Customers' or 'you') to review information on events, promotions, hotel accommodation, restaurants and to buy tickets or packages. Customers are authorised to visit, view and keep copies of pages on the Site for their own personal use only.
In addition, you must not:
When you book with us we will ask for your name, address, credit card details and telephone number and e-mail address. This allows us to fulfil your ticket request and track your order and contact you regarding your booking.
No personal information provided by you will be used for marketing purposes unless you agree to the data protection statement when completing a booking.
If you have joined our free e-mail service we only use this information to send you e-mails that may be of interest you. You can unsubscribe from this service at any time by following the unsubscribe link.
The Information is provided on an 'as is' and 'as available' basis. All express or implied warranties of any kind (including warranties of merchantability, fitness for purpose and non-infringement of the intellectual property of a third party) are excluded to the fullest extent permitted by applicable law. London Tickets gives no representation or assurance of uninterrupted or neither error free service nor that the Site will provide any specific search results. London Tickets will regularly change the Information from time to time without notice but makes no commitment to keep the Information up-to-date nor is any warranty given by London Tickets as to the currency, accuracy or completeness of the Information.
While London Tickets believes that the site is entirely secure, London Tickets excludes to the fullest extent permitted by applicable law all liability for any loss, expenses or damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of additional revenue or other consequential or economic losses) arising out of the use or inability to use the Site or the Information.
London Tickets is not responsible for any acts or omissions of any Customers, other users of the Site, advertisers on the Site or other third parties connected with the Site nor for the events, services or products of any event organiser, venue, promoter, producer or other third party connected with any event or product sold on the Site.
The Site is controlled and operated by London Tickets from its offices in England. London Tickets does not represent or warrant that the Information is appropriate or available for use in other jurisdictions and access to the Information from jurisdictions where its contents are illegal is prohibited. You may only use this Site for lawful purposes and in accordance with these terms and conditions.
These terms and conditions are governed by and construed in accordance with English law and any dispute or question in connection with them will be subject to the jurisdiction of the English Courts.
Please note that your ticket purchase is non-transferable and non-refundable.
Tickets are issued subject to the Rules and Regulations of the Venue. We regret tickets cannot be exchanged or refunded after purchase.
Please check your booking before placing the order and please check your tickets on receipt, as mistakes cannot always be rectified.
It is the responsibility of the ticket holder to ascertain the date and time of any rearranged event.
The venue management reserves the right to refuse admission and may on occasions have to conduct security searches to ensure the safety of the patrons.
Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.
Unless notification of your order is received from West End Theatre Bookings no booking is confirmed.
Tickets are sold subject to the management's or producer?s right to alter or vary the programme including but not limited to changes to the advertised programme or cast due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets. West End Theatre Bookings cannot be held responsible for any errors or omissions on the websites.
If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the Promoter, Venue Management, West End Theatre Bookings Ltd or one of their authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue.
The Promoter, Venue Management and West End Theatre Bookings Ltd. accept no responsibility for any personal property.
Any complaints about the ticket holder?s ability to view the show should be made to the venue management promptly either before or during the performance.
The acceptance of this order is not a guarantee of availability. If we are unable to fulfil your request you will be notified at the earliest possible opportunity and an alternative may be offered.
West End Theatre Bookings will not be responsible for any delay in the delivery of tickets due to circumstances beyond its control. It is the responsibility of the ticket holder to contact West End Theatre Bookings in the event of non-delivery. West End Theatre Bookings will not be responsible for data communications failure or malfunction.
All tickets carry a booking fee as determined by West End Theatre Bookings. By placing an order on this site you accept all booking fees charged.
West End Theatre Bookings? agreement is to supply tickets, subject to availability. In the event of any errors, which are the direct result of actions of West End Theatre Bookings management or staff, we are only responsible for the refund of the cost of the ticket. Our agreement does not cover the cost of travel or accommodation. West End Theatre Bookings cannot take responsibility for travel difficulties such as strikes or inclement weather, or any other circumstances beyond our control.